Contact Us

Get in touch with our team. We're here to help you with any questions about our services.

Send us a Message

Quick Contact

WhatsApp Support

Get instant support via WhatsApp

Phone Support

US: +1(917)226-5214

Kenya: +254757334611

Available 24/7 for urgent matters

Email Support

support@brightstonecredits.com

We respond within 24 hours

Our Offices

Headquarters

Cape Town, South Africa
Financial District
Business Hours: Mon-Fri 8AM-6PM SAST

Regional Offices

• Nairobi, Kenya

• Accra, Ghana

• Addis Ababa, Ethiopia

Business Hours

Monday - Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Emergency support is available 24/7 via WhatsApp and phone.

Frequently Asked Questions

How do I apply for a loan?

First, purchase shares to qualify for loans. Then verify your identity and apply through your dashboard.

What are the interest rates?

Our loans have a competitive 2.5% annual interest rate with flexible repayment terms.

How long does loan approval take?

Loan approvals are processed within 10-20 minutes after all requirements are met.

What documents do I need?

You need a valid government-issued ID and proof of income for loan applications.

Is my information secure?

Yes, we use bank-level encryption and security measures to protect your personal information.

Can I repay my loan early?

Yes, early repayment is allowed and may reduce your total interest payments.